AR TurboGeeks' Outsourced Information Technology (OIT) program is designed to provide network management, maintenance, and quality service from small and medium sized businesses to enterprise level clients.

The goal of the OIT program is to free companies from the burden of maintaining and supporting their Information Technology infrastructure.

The costs associated with this process can be prohibitive for smaller companies and increase as the reliance on the technology increases. AR TurboGeeks can help to overcome this by providing a fully trained staff of technicians and engineers to provide only those services that each company might need, rather than the company having to hire and maintain a full staff of their own.

AR TurboGeeks will act as the company's IT staff and provide all required network and computer services. It allows our customers to choose between different technician qualifications and priorities of service dependent upon the level of service required.

There are four main parts to this program.

Network Audit and Inventory
Recommendations
Monthly Maintenance
Service and Support

Why Outsource?

Solution Sourcing is a great means for organizations to focus on what they do best! Our programs give you the ability to hire a partner specialized in integration and IT functions, and to rely on them to bring a level of specialized expertise and experience not possible to find within the typical organization.

In addition, Solution Sourcing solves a host of other problems, including:

Control Operating Costs: One annual fee addresses your management, personnel and asset      arrangements for that year, including upgrades; activity documentation and maintenance; staff      turnover recruitment and training.
Assure Performance Levels: AR TurboGeeks builds a mutually agreed-upon performance level into every contract.
Provide Needed Skill Sets: Organizations do not always have the breadth of in-house personnel      necessary to accomplish every important goal. Solution Sourcing allows you to free internal      resources to focus on the things they do best.
Solve Important Problems: We put our best people to work at the things they do best, to solve      your highest priority problems.
Address the realities of staff turnover: IT experts are hard to come by. Most IT departments      have positions that can remain unfilled for months, or even years! Solution Sourcing options allow      you to take these concerns off your plate. No more day-to-day headaches, one fixed cost.

Why Choose AR TurboGeeks As Your Partner?

When you are choosing a vendor to take on critical IT tasks, you need a partner who will work with you to create the right solution for your organization, for today and for tomorrow. AR TurboGeeks is such a partner. We offer services in areas where we excel, bringing an expert level of technical and managerial ability based on our years of experience working in the industry. We will do more than manage, maintain, and integrate your current systems, we will help you build for the future.

Network Audit and Inventory

AR TurboGeeks will have a Systems Engineer (or a Consultant in more complex environments) perform a thorough analysis of the network and inventory the equipment and the configurations. This Systems Engineer will be the primary engineer for the customers account. Network and server performance will be reviewed, recorded, and used as a baseline. A network diagram and documentation set will be created from this review with a copy given to the customer and one kept on file. AR TurboGeeks ' copy will be used for remote diagnostics or maintenance and familiarization should the primary engineer not be available for a service call.

Recommendations

AR TurboGeeks will make recommendations for the customer's network based on the information gathered in step one. In the event of a major problem these recommendations may be required for AR TurboGeeks to continue to support the customer's environment. This report will be reviewed with the customer and the customer can prioritize the list and choose whether or not to implement the changes. AR TurboGeeks will then schedule and plan to make any changes that the customer decides to have performed.

Monthly Maintenance

AR TurboGeeks will create a monthly maintenance schedule with the customer to perform regular maintenance and perform any tasks that the customer has identified. Depending on the size of the network and the complexity of it, this may be a once a month, twice a month, or once a week schedule.

Service and Support

The customer can call into AR TurboGeeks at any time to request service and support. If something requires attention before the next maintenance visit then the customer simply calls into AR TurboGeeks ' Resource Coordinator to get an appointment. This may also include projects that will require more time than allotted during the regular maintenance visit.